Introduction

Thank you for visiting and using Tako. On this page, you will find the terms and conditions for using our services, both as a visitor and as a user. By visiting or using our services, you are deemed to have understood and agreed to all the terms and conditions of use below. If you do not agree to any, part, or all of these terms and conditions of use, you are not permitted to use our services.

Description

Tako is a monetization platform for digital creators to help them earn additional income from gifts given by their fans. Tako also provides several features to help creators monetize in other forms or through sales, such as Online Stores, Online Auctions, Communities, and other features.

Tako is managed by PT Hobimu Jadi Cuan, a limited liability company established under the laws of the Republic of Indonesia, domiciled and with its office address at Bellezza Office Tower Permata Hijau, South Jakarta, Indonesia 12210.

Definitions

We and/or Tako is a monetization platform as described in the Description section above.
Our services and/or Tako Services refers to a number of features or other types of services provided and directly managed by us, including but not limited to, account registration features, creator registration features, Tako Coin top-up features, creator gifting features, creator auction features, creator store features, creator community features, creator overlay features, and others.
Tako Coin is the

Question 3

Privacy Policy

Accepted Answer

Introduction

This privacy policy is created to respect and protect every piece of data or personal information of Tako users. This privacy policy, along with Tako's terms and conditions, sets out the basis for the acquisition, collection, processing, analysis, display, disclosure, and/or any form of management related to data or information provided by users to Tako or collected by Tako from users, including users' personal data when using our services.

By visiting or using our services, you are deemed to have understood and agreed to all of the privacy policies below. If you do not agree with any part or all of this privacy policy, you are not permitted to use our services.

Definitions

We and/or Tako refers to a monetization platform as described in the above Description section.
Our services and/or Tako Services refer to various features or other types of services provided and managed directly by us, including but not limited to account registration, creator registration, Tako Coin top-up, creator gifts, creator auctions, creator stores, creator communities, creator overlays, and others.
User refers to a visitor, either an individual or legal entity, who registers, uses, or utilizes Tako Services.
Personal Data refers to users' personal data voluntarily provided by users to us.
Site and/or App refers to the website and/or application pages published and managed directly by Tako.

Acquisition and Collection of Pers

Question 4

How to use Voice Note feature

Accepted Answer

🎙️ How to Use the Voice Note Feature to Show Support

The Voice Note feature allows you to send audio messages as a direct form of support to your favorite creators. Follow these steps for a smooth process.

🧭 1. Select MediaShare → Voice Note Tab

Scroll to the MediaShare section on the support page.

* Click the Voice Note tab to start using this feature.

🎤 2. Allow Microphone Access

Select your microphone device from the available menu.
The first time you click “Record,” your browser will request microphone access.
Click "Allow" for the recording process to begin.

🔒 Note: If the prompt doesn't appear, click the padlock icon in the address bar, then manually enable microphone permission.

🎧 3. Record & Review

Press the "Record" button to start (maximum duration of 10 seconds).
Once finished, you can listen back to your recording.

* If you're not satisfied, simply click "Record Again."

🚀 4. Send Your Support

Once your voice note is ready, proceed to the Payment Method.

* Complete the transaction as usual and press "Send."

⚠️ 5. Voice Note Not Working?

If you encounter issues using this feature, try the following steps:

Use the latest version of Google Chrome.
Avoid using incognito mode or older browser versions.
Ensure your device has an active and detected microphone.

* Check if the site has been granted permission to use the microphone.

💡 Tips

Question 5

Legal Notice

Accepted Answer

Disclaimer

This page contains legal information for Tako, managed by PT Hobimu Jadi Cuan.

If there are any errors in our legal documents or if there are legal issues that need to be consulted with us, please contact us using the details below. However, if the issue arises from user disagreement or other matters related to our services, please contact the consumer complaint service listed in Tako's Terms and Conditions.

Legal Information

| Information | | |---|---| | Legal Entity | PT Hobimu Jadi Cuan | | NPWP | 0603042383416000 | | Address | Bellezza Office Tower Permata Hijau South Jakarta, Indonesia 12210 | | TD-PSE | 016661.02/DJAI.PSE/02/2025 | | Business Registration Number | 2107220049836 |

Legal Contact

| Media | | |---|---| | Email | legal@tako.id | | Phone | +62 851 5658 2791 |

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